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Announcement: We're currently in the midst of rolling out a brand new version of Lark to all of our users. Once this rollout is complete, the Help Center content will be updated to reflect the new version. We appreciate your understanding and look forward to sharing the New Lark with everyone!

Live chat support remains available Monday through Friday from 10:00 AM to 4:00 PM PST.

  1. Lark Support
  2. Account and Programs

Account and Programs

Account and Programs

  • Why Did Lark Bill My Health Plan for the Lark DPP?
  • Does Lark offer a referral program or rewards?
  • How do I request a copy of my personal data?
  • Can I enroll in more than one Lark program at the same time?
  • Can I change my goal once it's been selected?
  • My health insurance changed. How do I update it in Lark?
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Lark's Weight Management Program

  • Weight Management Program Enrollment is Closing October 1st 2026
  • Can I move from one Weight Management sub-program to another?
  • I’m enrolled in the Diabetes Prevention Program but was invited to join the Weight Management Program. How do I transition my account?
  • Participation requirements for medication approval
  • Prior Authorization (PA) and Medication Approvals
  • Who should I contact for support, Lark or my pharmacy member services team?
Lark Support