I don’t remember which sign-in method I used
Contact our support team via the webform. Include your full name, date of birth, and phone number — we'll look up your account. Possible sign-in methods include email and password, Google, Apple, and Sydney.
I forgot my password
Follow the steps in "How do I reset my Lark password?" to reset via the sign-in screen.
I know my sign-in method and password but still can’t get in
Contact our support team via the webform with your name, date of birth, and email address. We'll investigate and help restore your access.
Still need help? Contact our support team via the webform at support.lark.com/hc/en-us/requests/new