I have an iPhone 6 and the clock does not stay illuminated

Comments

3 comments

  • Avatar
    Jason Hikida

    Hi Joe,
    Is your iPhone plugged and charging while you have the alarm clock on?

  • Avatar
    Joe Snow

    yes, as I said in my first sentence: it is plugged into the Lark base and is charging

  • Avatar
    Jason Hikida

    Thank you for reporting this issue with the latest iOS software updates. Unfortunately, we do not plan to update the Lark Up app at this time. We understand that this may be frustrating; however, a possible workaround does exist.

    Before bed, you can temporarily disable the auto-locking screen by:

    Open Settings
    Tap “General”
    Tap “Auto-Lock”
    Set auto-lock to “Never”

    Please don’t hesitate to follow up with us if you have any questions.

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