We understand that it may be confusing and stressful to find a charge for your Lark program from your insurance provider. However, please rest assured that your Lark program is available through your health plan at no additional cost to you.
Your health plan will be billed directly up to four times per year for expenses such as enrollment costs, device costs, or when you reach certain milestones in your Lark program. When this occurs, you may receive an "EOB" (Explanation of Benefits) from your health plan which describes these costs. If your insurance provider denies a claim for coverage, this document may indicate that you are responsible for some expenses. However, even if your insurance provider denies a claim, Lark will not bill you and you will not be accountable for any payments. Lark will continue to be available to you at no cost while you maintain participating insurance coverage.