If you have received an iHealth device but your Lark application isn't allowing you to pair it with your device, it probably hasn't registered as delivered just yet. Please send an email to our support team at firstname.lastname@example.org and they will be happy to update the delivery status for you! In your email, please include the following:
- Your first and last name
- The email address connected to your account
- A brief description of the problem, including screenshots if possible.