You can reset your password from Lark's Main Sign-in Page. Simply tap "Sign in" on the main screen followed by "Forgot Password" and an email will be sent to the email connected to your account with instructions on how to reset your password.
Please note that if you used any of the Single Sign-On Options (Like Sign in with Google or Facebook) your account does not have a password and instead is accessed through the security credentials of the platform you used to create your account.
If you're having trouble resetting your password, please reach out to support@lark.com and include the following details so we can assist you further:
- First and Last name
- The email address connected to your account
- A brief description of the problem, including screenshots if possible.