If you're having trouble creating an account for Lark, please note that Lark is not covered by all insurers, and not everybody is eligible to participate.
If you are eligible under a covered plan, please send us a ticket here or email us at support@lark.com. When contacting our Customer Support team, please include:
- First and Last Name
- Date of Birth
- Member ID
- Email Address
- A detailed description of the issue that you are experiencing
Accounts can be created by signing in with your email address, with a Gmail account, an Apple account, or a Facebook account.
If you created an account online and are now trying to log-in to the app, please make sure to use the same sign-in details that you created on the web.