We're sorry to hear that you'd like to cancel! We have every confidence that we can resolve any challenges you're having - just send us a note to support@lark.com
If you have any other questions and if you enrolled through your health plan or on enroll.lark.com, please call the number on the back of your insurance card for assistance in making sure your enrollment is terminated. The wireless scale included in your program is yours to keep, as is the Fitbit if you meet the requirements to earn that incentive reward.
If you enrolled through Solera, you may contact them at 877.486.0141 for assistance with ending your enrollment.