Users enrolled in the Diabetes Prevention Program under certain health plans are able to order their connected smart scale right away. You will have the opportunity to earn a Fitbit after actively engaging in the Diabetes Prevention Program for the first ten weeks* of the program.
Fitbit devices are not included with the shipment of the smart scale and cannot be earned prior to the first ten weeks of the program.
You can earn the Fitbit by completing the following activities each week for the first ten weeks of the program:
- Weighing in using your digital scale.
- Having conversations with your Lark digital coach.
- Logging meals using your Lark application.
- Tracking your physical activity within your Lark application.
- Completing the Mission Check-ins in your Lark application.
The process of confirming your activity and sending your redemption link via email and text may take a couple of weeks after you successfully meet the redemption criteria. If you believe you qualify and are unable to locate your redemption code after this period, we recommend checking your junk or spam folders in case your email was filtered there or contacting our support team using our webform.
Please note that the Fitbit® incentive is only available for Lark members who enroll in the Diabetes Prevention Program through certain health plans. Members in other programs including the Diabetes Management, Wellness, and Hypertension Management programs are not currently eligible for a Fitbit.
*Eligibility requirements for the Lark Diabetes Prevention Program include qualifying as prediabetic according to a survey designed by the Centers for Disease Control, and maintaining adequate insurance coverage via participating health insurance providers and plans. You must meet participation requirements in the program to qualify for a scale provided at no cost to you and earn a free Fitbit® tracker. Lark requires engagement with the program for a minimum of ten weeks after enrollment to be eligible to earn a Fitbit. Fitbit trackers cannot be earned prior to that time. Device selection and the ability to earn a free Fitbit® tracker vary by health plan. Not all health plans provide the ability to earn a free Fitbit® tracker. Eligibility determinations are made by Lark at its sole discretion.