My scale is not working




  • Avatar
    Jamie Kessling

    I have sent a few requests for assistance to you. I tried following the advice on the devices scale page. I stepped on and off the scale 5 times consecutively and I also turned my blue tooth off and back on and now I can't even pair my scale to my app.

  • Avatar
    Michele Vernon

    I can't get my scale to start. Batteries are loaded correctly and bluetooth is on (turned off and on and other bluetooth devices are working). There isn't a blinking bluetooth button.

Please sign in to leave a comment.