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With most issues for the scale, typically weighing yourself 4-5 times consecutively will resolve the problem. In other instances, moving the scale closer to a window to will improve cellular reception and take care of the issue. If you continue to experiencing problems, please reach out to support@lark.com. |
Comments
2 comments
I have sent a few requests for assistance to you. I tried following the advice on the devices scale page. I stepped on and off the scale 5 times consecutively and I also turned my blue tooth off and back on and now I can't even pair my scale to my app.
I can't get my scale to start. Batteries are loaded correctly and bluetooth is on (turned off and on and other bluetooth devices are working). There isn't a blinking bluetooth button.
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