If you're enrolled in a plan that includes a device such as a wireless scale, blood pressure monitor, or blood glucose monitor, your Lark coach will prompt you to place your device order on the first day using your Lark application. Once you've placed your device order, please allow 1-2 weeks for delivery.
Fitbit® orders do not follow this process. If you are enrolled in Lark's Diabetes Prevention Program and meet the eligibility criteria for a Fitbit, you are only be eligible to order your device after actively engaging with your program for ten weeks. For more details on earning and ordering a Fitbit, please check out this article.
⚠️ If you're having trouble placing your device order or it has been more than two weeks since you placed the order and it hasn't yet arrived, please reach out to our support team using our webform.