My weight is not being sent to the app This issue can occur if there is poor cellular reception. We would recommend moving your scale closer to a flat surface closer to a window and try weighing yourself 4-5 times consecutively to force the value through to the app. Have more questions? Submit a request Comments babyg_loves_honkytonk_hero June 20, 2018 15:51 I moved my scale by a window and weighed myself 5 to 6 times still didnt send it to the app Judy Gardiner June 24, 2018 11:48 My scale doesn’t send to the app. Circle appears but the weight doesn’t go to the app.