My weight is not being sent to the app


This issue can occur if there is poor cellular reception. We would recommend moving your scale closer to a flat surface closer to a window and try weighing yourself 4-5 times consecutively to force the value through to the app.

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    I moved my scale by a window and weighed myself 5 to 6 times still didnt send it to the app

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    Judy Gardiner

    My scale doesn’t send to the app. Circle appears but the weight doesn’t go to the app.