My weight is not being sent to the app

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    babyg_loves_honkytonk_hero

    I moved my scale by a window and weighed myself 5 to 6 times still didnt send it to the app

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    Judy Gardiner

    My scale doesn’t send to the app. Circle appears but the weight doesn’t go to the app.

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    Missy Shively

    Lark stopped recording my weight on the scale when I upgraded my phone.

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    Terrel Schimpf

    Mine has been doing the same thing, it will show weight but not report to the application.  It will show the weight on the screen hours after I weighed.  I pulled batteries and it helped for about a week.

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    Sherry Sellers

    I moved my scale by a window and weighed myself 5 to 6 times still didnt send it to the app

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    Belinda Fries

    I'm having the same issue as everyone else. I'm getting on the scale and the weight is not going to my app. The cell service excuse Lark is giving doesn't make much sense seeing as how the scale and the app continuously tell you it works via Bluetooth. Over all Lark is really disappointing. The lack of being able to sync a wearable device directly to the app and now the scale not working make it practically useless. I'm thankful I didn't pay for Lark!

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    pommom 7310

    I have sent emails to Lark 3 times to Lark Support about my scale not sending my weight to the Lark App and Support had never contacted me regarding my issue. In my opinion Lark support does not exsist and the whole damn thing is a joke!

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    ChikonLadie Craze

    Solution: First, I turned off Wi-Fi because the Lark FAQ says this system uses network signal. Then, I went to Set Up Device and asked it to pair my scale with my phone (again). The Bluetooth symbol appeared! Not only that... the thing had stored all my weigh-ins and they also came up. So, turn off your Wi-Fi and pair your scale again. Worked for me!

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    Martha O

    I got it to pair, turned off wifi on my phone, stepped onto the scale next to a window with my phone in my hand a dozen times, weight flashes a few times then holds steady each time, but it still does not record in the app. :-(

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    Irma Maldonado

    Thanks. I got to pair my scale after I turned off the Wifi on my phone. And it downloaded ALL my weights.

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