Welcome to lark Customer Service!
Did you just get a Lark™, Lark Pro™, or larklife™ product? Want to know how to set up your new product?
Visit lark.com/setup to watch step-by-step videos on how to get the most out of your new device!
Have a question that you can’t find the answer to in our FAQ? Email support@lark.com
Do you have questions about your larklife band? Click here for answers to frequently asked questions
Do you have questions about Lark or Lark Pro? Click here for answers to frequently asked questions
support
Rhawnie December 13, 2011 • Lark and Lark Pro Troubleshooting
Hi Larkers!
Welcome to our support portal! We are available for help with your issues Monday-Friday between 9 and 5 Pacific Standard Time via this portal, and we endeavor to get back to our users within 48 hours of your request if not sooner. If you are an international user, please be understanding of our time difference.
Lark currently does not offer live phone support. However, please do log a ticket via our support portal by emailing support@lark.com - our customer service team will be happy to help you get troubleshooting tips there, and if need be, schedule time for a call.
Sweet dreams!
Rhawnie May 22 • larklife FAQ
Do you have feedback regarding the Larklife in-app messages or the weekly emails? If so, we'd love to hear from you. Please send an email to feedback@lark.com. We deeply value your feedback to help us improve Larklife to ensure it meets your needs.