Lark and Lark Pro Troubleshooting
Having an issue with your Lark or Lark Pro that isn't addressed in our Lark and Lark Pro FAQ? Try these topics.
- "Could not Authenticate" error
- My data didn't show up on my phone!
- My battery doesn’t last the night, even on a full charge!
- The LED light is not blinking and I haven’t set an alarm. What should I do?
- Pairing: How do I pair the Lark with my iPhone/iPod/iPad?
- Lark didn't wake me up! (Backup alarm didn't go off)
- My wristband didn’t vibrate! What gives?
- I woke up before my alarm and when I turned it off it says “Data not collected, please plug in your LARK”. Why?
- What is pairing, and when should I pair my Lark to my device?
- Lark Support FAQs